Job Description

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Relationship Manager, Credit Union

Relationship Manager

What does a successful Relationship Manager do at Fiserv? As a Relationship Manager at Fiserv, you'll be essential in nurturing and expanding relationships with our credit union clients in Indiana. Your role involves managing strategic relationships, ensuring client satisfaction, increasing retention, and driving profitability. You will be the primary contact for the clients' executive and senior-level managers, aiming to create customer loyalty and elevate Fiserv’s value proposition through comprehensive solutions and strategic account management.

What you will do:

• Establish and maintain effective relationships with the credit union CEO/President and other key senior executive and operational decision makers.
• Develop and document an Account Plan annually, coordinating with other Fiserv business units.
• Promote client attendance at Fiserv events, such as annual client conferences and user group meetings.
• Develop a plan to proactively secure timely contract renewals.
• Monitor client satisfaction, facilitate improvements, and stay regularly in touch with client’s key stakeholders.
• Leverage industry trends and competitive knowledge to demonstrate Fiserv's value proposition.
• Achieve annual sales quotas through add-on products, services, and renewals.
• Develop formal proposals for additional products and services that address the client's needs.

What you will need to have:

• 5+ years of experience in the financial services industry.
• 5+ years of proven success in a sales position servicing financial institution clients.
• High School Diploma, or an equivalent combination of education, work, and/or military experience.

What would be great to have:

• Bachelor’s Degree.
• Proven ability to build relationships with senior management or executives.
• Experience structuring and leading complex multi-million-dollar deals.
• Demonstrated success in negotiating with CEO/President and other senior executives.
• Competitive sales renewal ability.
• Proven track record in attaining/exceeding quota-based metrics.
• Strategic account planning experience.

Salary Range

$71,400.00 - $151,900.00

These pay ranges apply to employees in Illinois, California and District of Columbia. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

For commission eligible employees, the successful candidate is eligible to earn commissions pursuant to the terms of the applicable Fiserv Sales Compensation Plan.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact  AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Job Tags

Contract work,

Similar Jobs